Course Offerings


AI Literacy for the Modern Workforce


A foundational course designed for non-technical professionals.


Covers:

·      What AI is (and is not)

·      How generative AI works at a high level.

·      Common business use cases

·      Risks, limitations, and misconceptions

·      Responsible AI basics

 

Practical Generative AI for Business Professionals


Hands on education focused on real workplace tasks.


Covers:

·      Prompting strategies for professionals

·      Using AI to support writing, analysis, planning, and decision making

·      Evaluating AI outputs critically

·      Avoiding over reliance and hallucinations

 

AI Governance and Responsible Use (for Non-Technical teams)


Governance education for everyday professionals not just leadership.


Covers:

·      Ethical considerations in AI use

·      Bias,transparency,and accountability

·      Human in the loop decision making

·      Organizational AI policies and guardrails

 

AI and Existing workflows


Education on how AI fits into real business processes.


Covers:

·      Identifying AI appropriate tasks

·      Integrating AI into current workflows

·      Understanding when not to use AI

·      Change management and adaptation challenges

 

Introduction to AI Agents (Mindstudio)


An educational exploration of AI agents using Mindstudio.


Covers:

·      What AI agents are

·      When agents make sense (and when they don't)

·      Demonstrations of business relevant agents

·      Governance considerations for agent-based systems

 

We also offer industry specific AI tracks with customized curricula tailored to different professional audiences.

 

Delivery Formats


·      Live, virtual, or onsite workshops

·      Private team training

·      Community Learning Labs


At Universal Educational Services we don't teach tools, we teach how work actually gets done with AI.



Whether you are an individual professional or a growing organization will help you adopt AI in a way that's practical, responsible, and aligned with your work.